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Major Customers
Customer Service
Suzhou Shenghui Equipment Co., Ltd. is a private enterprise controlled by Zhejiang Rongsheng Holding Group Co., Ltd. It specializes in the design, manufacture and sales of Class I/II/III pressure vessels, cryogenic equipment, spherical tanks, marine equipment, etc.
Service Positioning
Guided by the principles of challenging conventions, adapting to the market, integrating services, and improving quality, Shenghui Company has always adhered to the philosophy of "Customer First". It takes creating customer value and enhancing service quality as its goals, and fully implements the whole-process service including pre-sales, sales and after-sales, as well as reflective improvement of services.
Service System
In its customer-centric service system, Shenghui Company has established a high-quality service team equipped with various service facilities, and built systems for value-added services, spare parts supply, customer satisfaction measurement, as well as employee and customer training.
Service Network
Adhering to the philosophy of being close to customers, close to the market and providing zero-distance service, Shenghui Company has established a number of sales outlets and maintenance service centers across the country. Within one working hour after receiving the written notice of customer fault information, we will respond to the customer with solutions to the fault. If the customer is unable to handle it independently, our service personnel will arrive at the site within 24 hours for locations within 300 kilometers.
Online Service